Advanced Car Diagnostics
Is your dashboard showing a warning light?
Experiencing an electrical or diagnostic issue?
At Intelligent Auto, we specialise in precise, professional vehicle diagnostics. Leading our technical team is our very own award-winning & IMI Master Technician Gary Wood, whose expertise and dedication ensure your vehicle is in the best possible hands.
Accurate diagnosis isn’t guesswork – it’s a specialised technical skill. It requires:
At Intelligent Auto, we have all these essential elements, which means we’ll diagnose your vehicle efficiently and fix the fault right the first time.
Our 8-Step Diagnostic Process ensures pinpoint accuracy in fault detection, saving you time, money, and frustration.
Get in touch today to learn more and let us help you get back on the road with confidence.
Have you ever paid for a repair that didn’t actually fix the problem? At Intelligent Auto, we do things differently.
If we replace a part and it doesn’t resolve the issue you were experiencing, you won’t be charged for that part.
Unlike many garages, we don’t rely on guesswork or blindly trust fault codes. You’ll never hear us say, “The computer said it was the…”
A diagnostic scanner is just one tool in our arsenal—it’s not the full solution. That’s why we follow our industry-leading, eight-step diagnostic process, ensuring we accurately identify the root cause of your vehicle’s problem before replacing any parts.
No unnecessary parts. No wasted money. Just precise, professional diagnostics you can trust.
We follow a structured, thorough approach to vehicle diagnostics, ensuring accuracy and transparency every step of the way.
Our process begins with a detailed consultation with you, the vehicle owner. We gather all relevant information about your vehicle and the issue you’re experiencing.
We’ll inspect the vehicle together to ensure our understanding of the fault aligns with yours, helping us accurately assess the symptoms.
We conduct tests in a logical sequence, using advanced tools such as serial data scanners, oscilloscopes, and pressure gauges to pinpoint the root cause of the issue.
We consult technical bulletins for known issues related to your vehicle, including common faults and potential software updates.
System data is analyzed and recorded. Once we identify any anomalies, we develop a custom test plan to confirm the cause of the fault.
We reference manufacturer technical data and wiring diagrams to ensure our testing is precise and aligned with industry standards.
Using top-tier diagnostic equipment, we conduct further system tests to identify both permanent and intermittent faults.
We document our findings and provide you with a clear, detailed explanation of the issue, along with our professional recommendations for repairs.
With our eight-step process, you can be confident that we diagnose faults accurately—saving you time, money, and unnecessary repairs.
Being a highly regarded independent garage, Intelligent Auto is pleased to work with several well-known motoring organisations in the UK, such as HEVRA, IMI, The Motor Ombudsman, and Payment Assist, who protect or help consumers. We are also pleased to be associated with leading suppliers, like Shell, 1 Tec Auto Hub, Terraclean, and IAAF, providing the highest quality aftermarket products.
To find out more about Advanced Diagnostics in Gateshead or call us directly on 0191 487 1384
14 Earl's Park North
Team Valley Trading Estate
Gateshead
Tyne & Wear
NE11 0RQ
0191 487 1384
| Monday | 08:30 - 17:30 |
|---|---|
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |















